BENEFITS OF USING A CRM
WHAT ARE THE BENEFITS OF CRM SOFTWARE :
CRM is expected to reach a $36.5 billion market worldwide in the next 3 years!
1. WHAT IS CRM
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Drive sales growth by deepening & enriching relationships
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Compiles information on customers across different channels
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Provides information on customers buying behavior
2. CRM USAGE
74% CRM usage increased in 2013
43% of customers use fewer than half the CRM features
72% of users give up extra features for a user-friendly CRM
3. CRM & MARKETING AUTOMATION
42% of CRM user will increase spending in marketing automation
56.1% of SME’s use marketing automation in conjunction with CRM
89% of marketing automation user have integrated it with a CRM system
4. ROI THROUGH CRM
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The average ROI for CRM is $5.60 for every dollar spent!
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CRM increases sales by up to 29%
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Revenue goes up by at least 41% per sales person.
Get started today.
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